Raona Enginyers SL, in accordance with current personal data protection regulations, hereby informs users that the personal data collected through the forms on the website https://enguaita.app/ are included in the specific automated files relating to users of the services provided by Raona Enginyers SL.
The collection and automated processing of personal data are intended to maintain the commercial relationship and to carry out information, training, advisory and other activities specific to Raona Enginyers SL.
These data will only be transferred to those entities where necessary for the sole purpose of fulfilling the aforementioned objective.
Raona Enginyers SL adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as Organic Law 3/2018, of 5 December, on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), which replaced the former LOPD.
Users may exercise at any time the rights of access, objection, rectification, erasure, restriction and portability recognised under the aforementioned EU Regulation. Users may exercise these rights themselves by sending an email to hello@raona.com or by writing to: C/Fontsanta 46, 2 A, C.P. 08970 – Sant Joan Despí (Barcelona).
For the proper fulfilment of data protection regulations, GRUPO ATICO34 SL has been appointed as the external Data Protection Officer (DPO), carrying out functions relating to data protection matters at Raona Enginyers SL. You may contact the DPO via email at hello@raona.com.
The user declares that all data provided by them are true and accurate and undertakes to keep them up to date, informing Raona Enginyers SL of any changes.
At Raona Enginyers SL, we will process your personal data collected through the website https://enguaita.app/ for the following purposes:
To provide its services in accordance with customers’ specific needs in order to fulfil the contracts entered into by the company.
To send commercial information and newsletters concerning new services offered on the website and developments within the sector.
To send promotional information electronically.
To provide the information requested by the user through the contact form.
We remind you that you may object to receiving commercial communications through any channel and at any time by sending an email to the address indicated above.
The fields contained in these records are mandatory, and it will not be possible to fulfil the stated purposes if these data are not provided.
The personal data provided will be retained for as long as the commercial relationship remains in place or until you request their erasure, and for the period during which legal liabilities may arise from the services provided.
Your data are processed on the following legal grounds:
Your request for information and/or the contracting of services from Raona Enginyers SL, the terms and conditions of which will always be made available to you before any potential contract is entered into.
Your freely given, specific, informed and unambiguous consent. We provide you with this Privacy Policy so that, after reading it and if you agree with its contents, you may give your consent by means of a statement or a clear affirmative action, such as ticking a box provided for this purpose.
If you do not provide your data, or if you provide them incorrectly or incompletely, we will be unable to process your request, making it impossible to provide the requested information or to enter into a contract for the services.
The data will not be disclosed to any third party outside Raona Enginyers SL unless required by law.
Where a user uploads files containing personal data to shared hosting servers, Raona Enginyers SL shall not be held responsible for any failure by the user to comply with the GDPR.
Raona Enginyers SL owns all copyright, intellectual property rights, industrial property rights, know-how and any other rights related to the content of the website https://ideris.com and the services offered through it, as well as the software required for its implementation and the related information.
The reproduction, publication and/or use, other than for strictly private purposes, of all or part of the content of the website https://enguaita.app/ is not permitted without prior written consent.
Users must respect any third-party software made available to them by Raona Enginyers SL, even where such software is free of charge and/or publicly available.
Raona Enginyers SL holds the necessary exploitation and intellectual property rights relating to the software.
By contracting the service, the user does not acquire any rights or licences over the software required for the provision of the service or over the technical information used to monitor the service, with the exception of those rights and licences required for the performance of the contracted services and solely for the duration of those services.
For any action that goes beyond the fulfilment of the contract, the user will require written authorisation from Raona Enginyers SL. Users are prohibited from accessing, modifying or viewing the configuration, structure and files of servers owned by Raona Enginyers SL and shall assume any civil and criminal liability arising from incidents that may occur on the servers and security systems as a direct consequence of negligent or malicious actions on their part.
Any use of the services provided by Raona Enginyers SL that is contrary to intellectual property legislation is prohibited, in particular:
Any use that is contrary to Spanish law or infringes the rights of third parties.
The publication or transmission of any content that, in the opinion of Raona Enginyers SL, is violent, obscene, abusive, illegal, racist, xenophobic or defamatory.
Cracks, software serial numbers or any other content that infringes third-party intellectual property rights.
The collection and/or use of the personal data of other users without their express consent or in breach of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
The use of the domain’s mail server and email addresses for the distribution of unsolicited bulk email.
The user bears full responsibility for the content of their website, the information transmitted and stored, hypertext links, third-party claims and legal actions relating to intellectual property, third-party rights and the protection of minors.
The user is responsible for compliance with applicable laws and regulations and with the rules governing the operation of online services, electronic commerce, copyright, the maintenance of public order and the universal principles governing the use of the Internet.
The user shall indemnify Raona Enginyers SL for any costs arising from Raona Enginyers SL being named or involved in any proceedings for which the user is responsible, including legal fees and defence costs, even where the court decision is not final.
Raona Enginyers SL creates backup copies of content hosted on its servers. However, it accepts no responsibility for the loss or accidental deletion of data by users. Likewise, it does not guarantee the complete restoration of data deleted by users, since such data may have been deleted and/or modified during the period elapsed since the most recent backup.
The services offered, with the exception of specific backup services, do not include the restoration of content stored in backup copies made by Raona Enginyers SL where the loss is attributable to the user. In such cases, a fee will be determined according to the complexity and volume of the recovery, subject in all cases to the user’s prior acceptance.
The restoration of deleted data is included in the price of the service only where the loss of content is due to causes attributable to Raona Enginyers SL.
In accordance with the LSSI, Raona Enginyers SL will not send advertising or promotional communications by email or any equivalent means of electronic communication unless they have been previously requested or expressly authorised by their recipients.
In the case of users with whom a prior contractual relationship exists, Raona Enginyers SL is authorised to send commercial communications concerning Raona Enginyers SL products or services that are similar to those originally contracted by the customer.
In all cases, after verifying their identity, the user may request not to receive any further commercial information through the Customer Service channels.
REV: 20.3009